Pittsburgh Veterinary Surgical Service was founded in 1993 by Dr. Anthony Pardo, initially as a mobile veterinary surgical service. The practice, later known as Pittsburgh Veterinary Surgery, settled in Shaler Township, PA and became one of the founding practices of Pittsburgh Veterinary Specialty & Emergency Center. PVSEC Surgery provides specialty care and consultation for surgically related diseases in small animals. Our staff of experienced veterinary surgeons is dedicated to ensuring your pet has a safe, quick and comfortable experience with our practice.
All patients of the surgery practice must be referred by general veterinary practitioners or emergency services. Information from the referring doctor regarding the patient's medical history, previous treatments, lab work and x-rays will be helpful to our surgeons while treating your pet. Your veterinarian will fax or call in the pertinent information (Word Doc) about your pet's condition.
In the case of an emergency outside our regular business hours (Monday - Friday, 8:30 AM - 6:00 PM), the PVSEC surgeon on-call can be reached by contacting the PVSEC emergency service at 412-366-3400. This is to be used for emergencies only.
Once your pet's referral information is sent, you may then call us Monday - Saturday between 8:30 AM and 5:30 PM to schedule a consultation appointment. Routine appointments are seen Monday through Friday only. Daytime, evening, and weekend emergencies are accommodated as needed. For your convenience, forms may be downloaded and completed in advance:
Your initial appointment will last approximately 30 minutes. The surgeon will review your pet's clinical history, perform a complete physical examination and review any pertinent x-rays and labwork. Diagnostics and treatment options will be discussed and a written estimate will be provided. If surgery is determined to be the best option, it may be scheduled for that same day or for the surgeon's next available surgery date.
Many pets may require hospitalization. In the event of a hospital stay, please be assured that every effort will be made to make your pet comfortable. PVSEC offers fleece pads, blankets and pillows to provide a comfortable surface for your pet. Cats are provided with litter boxes and dogs are walked outside if appropriate. The hospital is staffed during evenings, weekends, and holidays, guaranteeing your pet will never be without supervision and care.
Hospital visits and calls should be made during the hours of 11:00 AM and 4:00 PM unless otherwise discussed with our staff. Please do not contact the PVSEC Emergency staff during off-hours for information about your pet. All communication must be done through the PVSEC Surgery doctors and staff.
HOURS: Monday through Saturday 8:30 AM - 5:30 PM
Visiting Hours: Monday through Friday 11:00 AM - 4:00 PM
Surgery Drop-Off Instructions
Pre-Surgical instructions for clients
Please follow these instructions when preparing to bring your pet in for surgery. You may download this page and fill in the appropriate information and bring it with you so that our staff will be best prepared for the care of your pet during his or her stay in the hospital.
- Unless otherwise instructed, do not feed your pet for 12 hours prior to drop off time. Do not take away water until 2 hours before you come in to the office.
- If your pet is taking aspirin, please stop at least 5 days before the day of surgery.
- In the case of other medications, please call our office if you are not sure whether to give them the morning of surgery. Do not give any medications with food that morning.
- Bring any chronic medications that your pet takes regularly. For example, thyroid medication, Phenobarbital, KBr, Insulin, etc.
- Bring any special diets that your pet is eating. We may not have these in stock.
- Please do not bring blankets, towels or other personal items. We have plenty of comfortable blankets and quilts for your pet's cage or run. Any personal items may get soiled and will most likely get misplaced in the wash process.
- Bring any x-rays and medical records that your regular veterinarian has sent with you.
- The surgeon or surgical technician will call you after surgery is complete.
- A veterinary technician will call you between 9:00 and 10:00 AM the morning after your pet's surgery to give an update and potentially schedule a discharge time in the afternoon.
Pittsburgh Veterinary Specialty and Emergency Center is a unique veterinary hospital. There are fewer than 30 hospitals like us in the country. Because we are open 24 hours a day and provide specialized services in addition to emergency services, our fees for the care given and procedures performed may be higher than a normal veterinary visit.
And that's why we make sure you are given an estimate during your initial visit. When you are dealing with a sick pet, the last thing you need is a surprise on your vet bill.
A deposit equal to the low end of the estimate is required for pets needing hospitalization. As we gather diagnostic information and assess response to treatment, we may find that your pet requires additional hospitalization and care. Our policy is to call the owners of all hospitalized patients once a day to inform them of the current charges. Estimates are updated when the charges start to exceed the high end of the initial estimate. We encourage you to ask questions so that you feel comfortable.
Pet owners may ask us for estimates to treat and diagnose their pet over the phone. Please understand that we are unable to give you an accurate estimate without first examining your pet at our facility. We feel that one of the most valuable services we can offer to you is the initial consultation with one of our veterinarians. The doctor will review the history with you, look over any prior medical records including laboratory work and radiographs, perform a complete physical examination and sometimes even consult with other specialists in the hospital. During the consultation we also want to determine your wishes and goals. We believe that this process is the best way to give you the most accurate information about your pets medical condition, the prognosis, options for care, and the costs associated with treatment.
Complete payment is due when your pet is discharged. We accept MasterCard, Visa, Discover, American Express and personal checks. We also offer a Payment Management service through Payment Banc for qualified accounts. You can find more information regarding Payment Banc by clicking HERE or calling the office to speak with a Customer Service Representative.
If none of those methods are preferable, we offer third party financing through Care Credit. With Care Credit PVSEC offers 6 months deferred interest on charges over $200 or 24 months fixed rate interest on charges over $1000.
If you are interested in this option please visit the Care Credit Website to fill out an application. Type in our hospital name (Pittsburgh Veterinary Specialty and Emergency Center) and our phone number (412-366-3400) when it asks for your doctor's information. We accept two different plans from Care Credit so that you can make the best decision for your current financial position.